1. Introduction

Your privacy is important to us. This Privacy Policy outlines how Appeal Bookings collects, uses, and protects the personal information of users on our platform. By using our site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal details (name, phone number, email address)

• Booking information (dates, times, locations, charges)

• Payment details (only if applicable – we do not store full credit card information)

• Communication records (messages, support inquiries)

• Device and browser data for security and performance monitoring

3. How We Use Your Information

We may collect the following types of information:

• Facilitate and manage fundraiser and shul bookings

• Process payments and cancellations

• Provide customer support and respond to inquiries

• Improve our services and user experience

• Enforce our Terms & Conditions and prevent misuse

4. Sharing of Information

We value your privacy and are committed to handling your information responsibly. We do not sell or rent your personal data in the ordinary course of business

We may share your information in the following situations:

• With shuls you book with or manage, for scheduling and coordination

• With secure third-party services, such as payment processors

• With legal authorities, if required by law

• Occasionally, we may share fundraiser And shul contact details with approved third parties for charitable or community-related purposes

5. Data Retention

• All applicable fees (slot charges, platform fees, etc.) must be paid at the time of booking.

• Some shuls may allow cash payments directly to the shamash — if so, this must be clearly marked.

6. Data Security

Your data is stored securely using encryption and modern protection measures. While no system is 100% secure, we take industry-standard precautions to safeguard your information.

7. Cookies and Tracking

We may use cookies and analytics tools to enhance your browsing experience and track usage patterns. You can manage your cookie settings through your browser.

8. User Rights

You may request access, correction, or deletion of your personal information by contacting us at any time. We respect your rights and will respond in accordance with applicable laws.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites.

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the "Last Updated" date at the bottom. Continued use of the platform constitutes your acceptance of the changes.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to our support team at [support@appealbookings.com].

Last Updated: August 2025